The users guide was excellent. It provided the information neeeded to connect and control the Crate system. Nothing was left to chance
Text excerpt from page 31 (click to view)
Front Panel Message: Clear Jam at A, B
Solution 2: Jam at B 1 2 Grasp the handle under the multi-purpose tray, on the bottom right side of the printer. Open the drawer. Gently pull the jammed media from under the drawer.